Perfect Trust Cosmetics Limited (PTC)
|Head, Human Resources Management, People & Culture
Lagos, Lagos State, Nigeria
Summary
As National Head, Human Resources Management, People & Culture, led the entire People & Culture function across 46 nationwide locations, providing strategic HR direction, governance, and advisory support to management within a multi-location retail business.
Highlights
Directed comprehensive workforce planning, recruitment governance, onboarding, probation, confirmation, promotion, transfers, exits, and manpower controls, ensuring people decisions aligned with approved business requirements across 46 locations.
Strengthened organizational structure, reporting lines, role clarity, and HR operating processes, significantly enhancing accountability, consistency, and management controls.
Oversaw performance management, competency assessment, learning and development, and staff capability building initiatives, supporting leadership across the organization.
Led the review and implementation of critical HR policies and procedures, covering employee relations, leave, staff loans, maternity support, travel, HMO, and other people-related policies.
Provided oversight for payroll inputs, employee records, statutory and benefits administration, and HMO management, collaborating with Finance and external vendors to improve accuracy and controls.
Advised senior management on people risk, workforce issues, organizational effectiveness, employee relations, and culture, reinforcing appropriate HR escalation and governance channels.
Supported HR systems and process improvement, aligning employee data, documentation, payroll, and ERP-related people processes for enhanced operational efficiency.